Frequently asked questions
Claims & Complaints
The item I received is damaged or incorrect
We are sorry to hear that you received a damaged or incorrect item!
Please send our customer service an e-mail with a photo and your order number. We will be glad to help you out!
E. webshop@dstrezzed.com
I have a complaint about my order
We are sorry to hear that you have a complaint! Please contact our customer service and describe the complaint as clearly as possible. We will provide a suitable solution.
E-mail: webshop@dstrezzed.com
Whatsapp: send us a message
In case you have a complaint about an item you bought in one of our stores, our staff there will be happy to help you.
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