Step 1 – Fill out the return form that came with your parcel. Don't have the return form anymore? Click here to download one that you can print out.
Step 2 – Place the return form in a secure package together with the item(s) you wish to return.
Step 3 – Paste the pre-printed return label on the outside of your package.
Step 4 – Bring the package to a DHL ServicePoint and don't forget to get a proof of postage receipt.
Your parcel can take up to 10 days to be delivered to us and will be processed within 3 working days.