You can easily return or exchange your order via dstrezzed.returnista.com. For more information on how to return or exchange an item, please read our return policy.
Please note that items will only be refunded when returned in original condition, including price tags and seal-bags.
Orders purchased in store can only be returned in store.
In case you received an incorrect or damaged item, please contact our customer service:
E. webshop@dstrezzed.com
T. +31 851306719 (From Mon – Fri 8:00 till 18:00*)
Returns, Exchanges & Refunds
The costs of returning or exchanging an item are €2,50 per created return for customers from all countries.
You can pay the return costs when you register your return or exchange online via dstrezzed.returnista.com. For more information on how to return or exchange an item, please check out our return policy.
In case you received an incorrect or damaged item, please contact our customer service:
E. webshop@dstrezzed.com
T. +31 851306719 (From Mon – Fri 8:00 till 18:00*)
As soon as we have received the returned item in our warehouse, your refund will be processed within 5 business days.
Please note that items will only be refunded when returned in original condition, including price tags and seal-bags.
If you chose to exchange your item instead of return it for a refund, you also won't receive a refund.
For more information about our return process, please read our return policy carefully.
We are sorry to hear that the item you received is damaged or incorrect!
Please e-mail us at webshop@dstrezzed.com and attach photos of the item. Our Customer Support will help you out from there. :)
Unfortunately, at this moment you cannot return or exchange an online order in one of our stores.
You can return or exchange an item up to 30 days after you have received your order.
Please note that returned items will only be refunded when returned in original condition, including price tags and seal-bags.
For more information about our return process, please read our return policy carefully.
