How do I place an order on the Dstrezzed Webshop?
Step 1: Choose the item(s) you like
Step 2: Place the item(s) in your shopping basket in the right color and size
Step 3: Log into your account, make a new account or make an order as a guest
Step 4: Would you like to keep up with the latest news and promotions? Sign up for our newsletter
Step 5: Choose how you would like to have your order delivered: at home, at a different address, as an evening delivery (available for The Netherlands and Belgium) or pick up the parcel yourself at a DHL Service point
Step 6: Choose which payment method you would like to use: iDeal, CreditCard, Pay-Pal, Bancontact, Sofort Banking, Belfius, Apple Pay or Klarna.
Step 7: If you have a personal discount code, do not forget to use the code in your checkout. This is possible from step 2 to step 7
Step 8: Check all your personal details, agree with the general conditions and choose ‘Complete Order’. You are now automatically being redirected to the payment page of the provider you have chosen.
Step 9: You will receive an order confirmation per e-mail. We shall pack and send your order as soon as possible
Step 10: When we hand in your parcel to DHL, you will receive a shipping confirmation per e-mail with track and trace code
A product or size is no longer available. What can I do now?
What happens after I have placed my order?
How will my order be delivered?
Is it possible to track my order?
What if I am not at home when DHL wants to deliver my package?
Why have I not received an order confirmation per mail?
Is my order being send for free?
For orders placed within The Netherlands, Belgium, Austria, Luxembourg, France, and Germany delivery is free when you have ordered above €50,-.
For orders placed within Bulgaria, Czech Republic, Croatia, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden delivery is free when you have ordered above €100,-.
For the option ‘Evening Delivery’ no extra costs will be charged. (This delivery option is only available for The Netherlands and Belgium)
Country |
Delivery Costs |
Delivery Time |
The Netherlands |
€4,33 Free shipping for orders above €50,00 |
1 business day |
Belgium |
€5,87 Free shipping for orders above €50,00 |
1-2 business days |
Luxembourg |
€7,49 Free shipping for orders above €50,00 |
2-3 business days |
Germany |
€4,92 Free shipping for orders above €50,00 |
2 business days |
France |
€6,77 Free shipping for orders above €50,00 |
3-5 business days |
Austria |
€6,77 Free shipping for orders above €50,00 |
3-5 business days |
Bulgaria |
€10,99 Free shipping for orders above €100,00 |
4-5 business days |
Croatia |
€8,73 Free shipping for orders above €100,00 |
4-5 business days |
Czech Republic |
€ 7,18 Free shipping for orders above €100,00 |
3 business days |
Denmark |
€ 13,50 Free shipping for orders above €100,00 |
3 business days |
Estonia |
€ 13,70 Free shipping for orders above €100,00 |
4 business days |
Finland |
€ 14,18 Free shipping for orders above €100,00 |
5 business days |
Greece |
€11,45 Free shipping for orders above €100,00 |
5 business days |
Hungary |
€ 8,73 Free shipping for orders above €100,00 |
3 business days |
Ireland |
€ 9,03 Free shipping for orders above €100,00 |
5 business days |
Italy |
€11,94 Free shipping for orders above €100,00 |
5 business days |
Letvia |
€ 13,70 Free shipping for orders above €100,00 |
4 business days |
Lithuania |
€ 13,70 Free shipping for orders above €100,00 |
4 business days |
Poland |
€ 6,93 Free shipping for orders above €100,00 |
3 business days |
Portugal |
€ 11,92 Free shipping for orders above €100,00 |
5 business days |
Romania |
€9,65 Free shipping for orders above €100,00 |
4 business days |
Slovakia |
€ 8,73 Free shipping for orders above €100,00 |
3 business days |
Slovenia |
€ 8,73 Free shipping for orders above €100,00 |
3 business days |
Spain |
€ 11,07 Free shipping for orders above €100,00 |
4 business days |
Sweden |
€ 13,96 Free shipping for orders above €100,00 |
3-4 business days |
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To which countries do you deliver your parcels?
What is the delivery time of my order?
Country |
Delivery Costs |
Delivery Time |
The Netherlands |
€4,33 Free shipping for orders above €50,00 |
1 business day |
Belgium |
€5,87 Free shipping for orders above €50,00 |
1-2 business days |
Luxembourg |
€7,49 Free shipping for orders above €50,00 |
2-3 business days |
Germany |
€4,92 Free shipping for orders above €50,00 |
2 business days |
France |
€6,77 Free shipping for orders above €50,00 |
3-5 business days |
Austria |
€6,77 Free shipping for orders above €50,00 |
3-5 business days |
Bulgaria |
€10,99 Free shipping for orders above €100,00 |
4-5 business days |
Croatia |
€8,73 Free shipping for orders above €100,00 |
4-5 business days |
Czech Republic |
€ 7,18 Free shipping for orders above €100,00 |
3 business days |
Denmark |
€ 13,50 Free shipping for orders above €100,00 |
3 business days |
Estonia |
€ 13,70 Free shipping for orders above €100,00 |
4 business days |
Finland |
€ 14,18 Free shipping for orders above €100,00 |
5 business days |
Greece |
€11,45 Free shipping for orders above €100,00 |
5 business days |
Hungary |
€ 8,73 Free shipping for orders above €100,00 |
3 business days |
Ireland |
€ 9,03 Free shipping for orders above €100,00 |
5 business days |
Italy |
€11,94 Free shipping for orders above €100,00 |
5 business days |
Letvia |
€ 13,70 Free shipping for orders above €100,00 |
4 business days |
Lithuania |
€ 13,70 Free shipping for orders above €100,00 |
4 business days |
Poland |
€ 6,93 Free shipping for orders above €100,00 |
3 business days |
Portugal |
€ 11,92 Free shipping for orders above €100,00 |
5 business days |
Romania |
€9,65 Free shipping for orders above €100,00 |
4 business days |
Slovakia |
€ 8,73 Free shipping for orders above €100,00 |
3 business days |
Slovenia |
€ 8,73 Free shipping for orders above €100,00 |
3 business days |
Spain |
€ 11,07 Free shipping for orders above €100,00 |
4 business days |
Sweden |
€ 13,96 Free shipping for orders above €100,00 |
3-4 business days |
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* If you order between Friday evening and Monday, we will ship the package on Monday.
Is it possible to cancel my order?
If in the case the order is already on its way, you have the option to send the parcel back to us. You have 30 days to do so. This service is free for customers coming from The Netherlands, Belgium, Luxembourg, Germany, Austria, and France.
If you are from one of the following countries: Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Italy, Ireland, Lithuania, Latvia, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden, it is your own responsibility that the parcel will reach our warehouse. The shipping costs are your responsibility as well. When we have received your return, we will refund the money as soon as possible, in the same way as which you have placed the order in the first place. If you return the entire order the delivery costs will be refunded as well.
What are the delivery methods of Dstrezzed?
• DHL delivery at home
• DHL evening delivery (only in The Netherlands and Belgium)
• Pick-up your order at a DHL Service point within 7 days
• Pick-up your delivery at a DHL Mailbox
You can choose one of these options during check-out.
Can I choose at which time I would like to have my order delivered?
Is it possible to have my order delivered to a different address?
How do I use my discount code / newsletter code?
I have forgotten to use my discount code on my order, what should I do now?
I have entered a wrong address. What should I do now?
Contact our customer service.